Shows Customer Interaction Analysis area with Customer Relations Customer Comments Tab. Shows two graphs and a table.

Shows top area with Year, Month, Service Type, and Service selection boxes.

Shows a bar graph with Count Current Month, %Change LP title. This graph includes Service Type and Interaction Reason selection boxes. Y axis on left shows count current month. Y axis on right shows %Change LP (no values are shown). Bars show 12 values for months in CY 2010.

Shows a bar graph with Count Current Month title. Y axis shows values in increments of 4 from 0 to 24. X axis shows Interaction Reason. Shows one bar with value on X axis "Survey" and value shown about 22.

Chart shows data values. The table includes sample data under columns: Year, Month, Service Type, Service, Survey (Count Current Month, Count LP, and % Change LP).